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Why you must pay your deductible to the contractor…IT”S THE LAW

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Why You Must Pay Your Deductible to the Contractor — And Why the ACV Check Doesn’t Cover It

When it comes to roof repairs or replacements after a storm, many homeowners find themselves navigating the complexities of insurance claims. One common misunderstanding is how the deductible works, particularly in relation to the insurance company’s Actual Cash Value (ACV) payout. Here’s the important truth every homeowner needs to understand about paying their deductible — and why it must go directly to the contractor.


1. What Is a Deductible, Anyway?

Your deductible is the amount you are responsible for paying out-of-pocket before your insurance policy kicks in to cover the rest of the claim. For example, if your deductible is $1,000 and your roof damage claim is $10,000, your insurance will pay for $9,000 of the repair or replacement, leaving you responsible for the $1,000 deductible.

It’s essential to understand that this deductible does not come out of the insurance company’s payout to the contractor — you, the homeowner, are still required to pay it directly.


2. The Insurance Company Deducts the Deductible from the ACV Check

When your insurance company processes your claim, they will issue an Actual Cash Value (ACV) check. This check typically reflects the cost of repairs minus your deductible, which may leave you wondering, “Wait — doesn’t this mean my deductible has already been paid?”

Unfortunately, no, that’s not how it works. The deductible is not a part of the ACV check that’s sent to the contractor. Here’s why:

  • The ACV check represents the insurance payout minus your deductible. This means the insurance company assumes you will pay the deductible directly to the contractor to cover the portion of the cost they’re not responsible for.
  • In some cases, the contractor may accept payment of the deductible upfront, and some may even arrange payment plans, but the deductible is your responsibility, not the insurance company’s.

3. Why You Must Pay the Deductible to the Contractor

Here’s where the confusion can arise: homeowners often assume that because the insurance check is issued to the contractor (or is sent jointly to the homeowner and contractor), it covers everything — including the deductible. But in reality, you are still legally obligated to pay the deductible directly to the contractor.

  • Contractors typically expect payment of the deductible at the time of work completion, and it is a standard part of the agreement. The deductible is essentially a co-payment you must cover.
  • If you do not pay the deductible directly to the contractor, they may withhold services or even take legal actionto recover the amount due. In some cases, contractors may offer to waive or reduce the deductible, but be careful: this can sometimes violate insurance policy terms and may even lead to fraudulent activity.

4. The Danger of “No-Deductible” Offers

Some contractors may promise to cover your deductible or offer you a “no-deductible” deal. While this might sound appealing, it’s important to proceed with caution. These deals can:

  • Lead to shoddy workmanship or low-quality materials. The contractor may cut corners to make up for the lost deductible payment.
  • Be a violation of your insurance policy, which can lead to legal consequences or your claim being denied.
  • In Texas, engaging in deductible waivers is considered a felony. When a homeowner and contractor agree to waive or cover the deductible, they are committing insurance fraud, a serious criminal offense that could lead to hefty fines, legal penalties, and even jail time for both parties involved.

In short, you should never attempt to bypass paying your deductible. It’s part of the terms of your insurance, and any attempt to circumvent it could cause major issues for you in the future, not to mention potential legal consequences.e.


5. How to Handle Your Deductible Payment

Here’s what you should do:

  1. Review your insurance policy to understand your deductible and how it’s handled. Make sure you know exactly how much you are responsible for paying.
  2. Ask your contractor about the deductible upfront. Make sure they are clear on the amount, the payment terms, and when the deductible is due.
  3. Pay the deductible directly to the contractor prior to the work being performed. This ensures that your contractor is paid in full for their services.

Final Thoughts

Understanding the deductible process can save you from unnecessary confusion and complications during the claims process. Remember, the insurance company’s ACV check does not cover your deductible, and you must pay it directly to the contractor. This is an important part of the roofing claim process, and fulfilling your responsibility ensures a smooth and professional experience from start to finish.

If you have any questions about your deductible or how the insurance process works, don’t hesitate to reach out to your roofing contractor for clarification. We’re here to help you through every step!

Contact us today!! 713-234-6437